To place an order, simply browse our website, select the product(s) you would like to purchase, add them to your cart, and proceed to checkout. Follow the prompts to enter your billing and shipping information, and complete your order.

We accept a variety of payment methods, including credit/debit cards, Apple Pay, Google Pay, PayPal and Klarna.

Once your order has shipped, we will send you an email with a tracking number and a link to track your package. You can also log into your account on our website to view your order status and tracking information.

We want you to be completely satisfied with your purchase. If for any reason you are not, we offer a hassle-free return policy. Please see our Shipping & Returns page for more information.

Shipping times vary depending on your location and on the shipping timeline of the product. We do our best to process and ship orders as quickly as possible. You can find the average delivery time for a product on each product page and the total estimated time includes the delivery from the supplier to us as this is part of our efforts to reduce waste. Additionally, many of our products are made to order. Please refer to our Shipping page for more information.

We offer international shipping. If you find that you are unable to checkout due to your location, please get in touch and we might be able to help.

If you have any questions or doubts and would like to get in touch with us, you can send us an email at hello@noey.eu, chat with us, or contact us using the contact form below.